Lamoda
LMH

Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and shipping address when you create an account or place an order
  • Payment information (processed securely through our payment providers)
  • Communications you send to us via email, WhatsApp, or contact forms
  • Browsing activity and preferences on our website

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Improve our website, products, and services
  • Send promotional communications (with your consent)
  • Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Shipping carriers to deliver your orders
  • Payment processors to handle transactions
  • Service providers who assist in operating our website
  • Law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: